2 day Coaching Skills Course

Develop confidence, self belief and exceed expectations in goal achievement. This course is for both support staff and managers and will dramatically transform communication in your organisation.

Coaching is quickly becoming one of the most important skills professionals need in the workplace. As a coach, you must support and encourage staff and clients to unleash their potential, whilst balancing your people’s roles and responsibilities with the immediate needs of the business.

This course introduces the GROW model of coaching with the opportunity to practice the skills learnt with other candidates in a safe environment. Delivered face-to-face, you’ll work with an experienced facilitator who will share know-how and provide feedback in real-time. This course will give you the confidence you need to implement coaching techniques within your workplace.

Bring out the best in your people. This invaluable Introduction to Coaching course provides the perfect foundation in coaching techniques for you and your team.

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Day 1 course content

History and background

Understanding what coaching is, how it differs from mentoring and tutoring.

Purpose of coaching

Explore the purpose of coaching and your role in it . When using coaching is useful and when it isn't.

Qualities for success

Identify the qualities necessary for becoming a successful coach and the benefits of using the technique for staff and clients.

GROW model

The GROW model of coaching , what it is, how it's used and the benefits of this approach.

Coaching questions and listening skills

How to communicate using coaching techniques, and a closer look at listening skills with activities.

Using the GROW model

Demonstrating how to guide people from their current state to their desired state using the GROW technique, practice a new style of communication.

Day 2 course content

Recap

Re fresh on the GROW model, and discuss how candidates found the practice work given at the end of day 1.

Practice, practice, practice!

Candidates will have time in groups to practice the techniques learnt with guidance from the facilitator. There will also be time to practice with the facilitator. We'll have an open discussion and feedback session before practicing again.

Evaluation and changes

Evaluation of the course and a look at how each participant is going to implement coaching, what aspects of working practice they will use it in and how they will practice the techniques longer term.